SAN DIEGO (AP) - Wal-Mart Stores Inc. will knock $3 off the price of any item when a California customer is overcharged because of a problem with its price-scanners, authorities said Monday.
California Attorney General Jerry Brown announced the move in a settlement with the retailer after authorities found pricing errors throughout the state.
Investigators found 164 stores in 30 counties made scanning errors, the attorney general's office said. On average, customers who were overcharged paid an extra $8.40 at the checkout.
Examples included customers who overpaid $1 for sports bras and Kellogg's Special K cereal, $2 for woven shirts and $5.16 for a Journey compact disc, the attorney general's office said.
The investigation began in December 2005 amid allegations that Wal-Mart stores in California were charging prices higher than those advertised on store shelves and signs.
Greg Rossiter, a spokesman for Bentonville, Ark.-based Wal-Mart, said the company strives for 100 percent accuracy.
"If we find price discrepancies, we are committed to making things right for our customers," he said.
To settle the lawsuit filed in San Diego Superior Court, Wal-Mart agreed that when an employee becomes aware that a customer is charged above the currently listed price for an item, Wal-Mart will give the customer a $3 price-cut on the item, the attorney general's office said. If the item is less than $3.00, the customer will get it for free.
Wal-Mart also agreed to pay $1.4 million in restitution, civil penalties and reimbursement for investigative costs.
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